Hello, I'm Bitsy!
We don't come from web design. We come from commerce. We understand stock, branches, pricing structures, supplier relationships, and the complexity of running a physical retail operation - and we build your online store around that reality.
An online store that isn't connected to your back-end systems creates more work, not less. Every solution we build is integrated - your stock, your ERP, your CRM, your fulfilment - all talking to each other.
From first conversation to first sale, we manage the entire build. You don't need a project manager, a developer, a designer, and an integration specialist. You need us.
We design and configure your online store from the ground up.
This is where your online store comes to life. We design a storefront that matches your brand, configure your navigation and menus so customers can find products easily, and set up the structure that everything else will be built on. You'll see your store take shape and have the opportunity to review and refine before we move forward.
What you experience: a store that looks and feels like your business, built exactly the way you want customers to navigate it
We connect your store to your existing stock and business systems
This is the step that separates a real retail solution from a basic online shop. We integrate your Shopify store with your ERP or stock management system so that stock levels, pricing, and product data flow automatically between your back-end and your storefront. No duplicate capturing. No manual updates. No mismatches between what you have and what your store shows.
What you experience: your online store and your internal systems talking to each other for the first time
We build, organise, and upload your full product range.
Getting your products online correctly is more work than most people expect — and we handle all of it. We structure your catalogue, set up collections and categories, configure variants, pricing, and product descriptions, and ensure everything is organised in a way that makes sense for both your customers and your internal team.
What you experience: your full product range live, accurate, and easy to manage going forward
We configure the workflows that make your store run itself
Once the store is live and connected, we build the automation layer. Order confirmations, fulfilment triggers, stock reservation, invoice generation, customer notifications - every repetitive task that your team would otherwise do manually gets automated. This is where Zero Touch becomes real.
What you experience: orders coming in and being processed without your team needing to touch them
We give you the visibility to make smart decisions and keep improving
Going live is not the end - it's the beginning. We set up your reporting dashboards so you can see exactly how your store is performing, where customers are dropping off, what products are moving, and where the opportunities are. We then consult with you regularly to act on that data and keep optimising your solution as your business grows.
What you experience: clarity on your online business performance and a partner who helps you act on it
Retailers & Suppliers
With annual turnover over R12M+
Looking for complete online solution
